In our ongoing commitment to fostering transparency, enhancing service delivery, and revitalising the culture at the Rural Electrification Agency (REA), the REA MD/CEO Abba Aliyu inaugurated the SERVICOM unit today.
This initiative is crucial as it establishes a robust framework within the REA to ensure accountability, evaluate our service delivery to rural communities, and identify areas for improvement. By actively seeking feedback and constructive criticism from those we serve, we aim to continuously refine and enhance our operations.
The SERVICOM unit will play a pivotal role in maintaining our focus and ensuring that both the management and staff of the REA remain dedicated to our mission of electrifying and eradicating energy poverty in unserved and underserved regions of the country.
